Service/Parts
Professional Grade Service and Parts

Service

• Taylor AFS’s service department offers repair service 7 days a week, 365 days per year.
• Taylor AFS's team of technicians is strategically located within our territory -- North, South, East & West.
• All of our full-service technicians are factory trained and refrigeration certified.
• On-going training is conducted throughout the year to keep our skills up to date.
• Our management team reviews each technician's performance regularly.
• The office is able to keep in touch with our field service technicians using the latest in digital technology.
• Our technicians are dedicated Professionals, on-call to assist over the phone and after hours.
• Emergency service or telephone troubleshooting can be reached simply by dialing 301-773-2700.
• Each of our service vehicles carries a standard stock of replacement parts valued at over $30,000.
• We are able to respond to your service call within 24 hours over 95% of the time.
• Our "first-time fix" rate is over 95%.

We also offer:

 • Equipment Refurbishing Programs
 • Complete equipment rebuild programs
 • Preventive Maintenance Programs
 • Service Contracts

Place an On Line Service Request

Parts

• Taylor AFS uses state-of-the-art shipping and communications tools. Hablamos Espaρol.
• Our parts department stocks over $1M in spare parts inventory
• Our computer system automatically reorders parts stock daily.
Extensive inventory of Taylor, Henny Penny, Scotsman OEM Parts.
• Our service vans are replenished daily to ensure a "first time" fix with the correct part when you need it.

Taylor Preventive Maintenance Parts Program

Track your Parts Order

Please enter up to five UPS Tracking Number(s) you wish to track:





For Service or Parts assistance please call 1-800-999-2422