Service/Parts
Service/Parts

Service

• Taylor AFS’s service department offers repair service 7 days a week, 365 days per year.
• Taylor AFS's team of technicians is strategically located within our territory -- North, South, East and West.
• All of our full-service technicians are factory trained and refrigeration certified.
• On-going training is conducted throughout the year to keep our skills up to date.
• Our management team reviews each technician's performance regularly.
• The dispatch office is able to keep in touch with our field service technicians by using the latest in digital technology.
• Our technicians are dedicated Professionals, on-call to assist over the phone and after hours when necessary.
• Emergency service or telephone troubleshooting can be reached simply by dialing 301-773-2700.
• Each of our service vehicles carries a standard stock of replacement parts valued at over $30,000.
• We are able to respond to your service call within 24 hours 94% of the time.
• Our "first-time fix" rate is 96%.

We also offer:

 • Equipment Refurbishing Programs
 • Complete equipment rebuild programs
 • Preventative Maintenance Programs
 • Service Contracts

 

Parts

• Taylor AFS’s parts department uses state-of-the-art shipping and communications tools. Hablamos Espaρol.
• Our parts department stocks over $1M in spare parts inventory
• Our computer system automatically reorders parts stock daily.
• Our service vans are replenished daily to ensure a "first time" fix with the correct part when you need it.


Taylor Preventive Maintenance Parts Program

Please enter up to five UPS Tracking Number(s) you wish to track:







For Service or Parts assistance please call 1-800-999-2422